Helpdesk2050 Ticket System: A powerful ticket system that allows you to give the best support to your users. Create unlimited agents, guest tickets and more
Helpdesk2050 – provide support through ticket and allow you to easily scale and streamline your customer service and drastically improve your customer’s experience.
It is a revolutionary, world`s very first, most powerful and complete Digital marketing software. Digital Business Network, a multichannel marketing application, the ultimate all-in-one solution for your business to grow. It offers all powerful tools like Facebook Marketing (Messenger BOT, Comment BOT, Bulk Message Broadcast, Auto Comment Tools etc), Social Media Posting (Facebook, Youtube, Twitter, LinkedIn, Pinterest, Reddit, Blogger, WordPress etc), SMS Marketing, Email Marketing, Search Marketing, Comparison Marketing, Analytical Marketing & many other features. DBN is the best choice for digital marketing solutions.'Read More
Full Customer Chat Support In today’s information age, having a well designed highly ranked website is crucial, but it is simply not enough. Directing people to your site is just the first step. If you really want a significant advantage over your competitor, you must reach out to your customers while they are on your website. You need to connect with them in real time. That’s where the expertise of Livechat2050 comes in. By taking our live chat support service, you connect you with your visitors, and convert them into clients. Read More
Today, we are observing the evolution of chatbots as they inch their way further into the customer support presence of many businesses. But will they ultimately replace real chat agents and be fully responsible for responding to live chat queries? This is a complex question, and the answer is multifaceted. The short answer is: YES, they will replace real chat agents any time soon. Our Chatbots Agents Are Always Connected Our trained Chatbots understands our client’s brand vision, products and business guidelines. We make an effort to resolve your customer’s problems within the first conversation. We trains customer support chatbot agents to understand your industry, business and customers’ needs. Our chatbots agents are always connected with you to obtain more information about your product and services to make sure the service levels are always met.Read More
Advanced & Simple system
Advanced & Simple system.. User friendly support ticket system. User can easily view old tickets. No need to registered to open support request
Secure Login Get an advanced login system with encrypted passward, brute force protection, CSRF protection and more to keep your users safe.
Helpdesk2050 Ticket System
Admin Panel Manage
Admin Panel Manage your system with the powerful admin create agents, restrict access announcement and more.
User Roles A powerful user role system allows you to give access to specific members to various areas of the site
Multiple staff Admin can add more staff to support center. Staff can view the ticket that are on his/her department. Admin can view all tickets, change department of staff.
Email Notification. When a user open ticket, use will receive the ticket details and the staff on that department will get new ticket email notification.
Multiple Department Admin can add more departments. Staff can only view the ticlets that are based on their departments.
Client Area: The client area gives your users a simple and intuitive way to create tickets in your system. Includes knowledge base article.