Helpdesk2050

Helpdesk2050 helps you to provide support through ticket .




Helpdesk2050 Support Centre – Advanced
Helpdesk2050 Support Centre – Advanced Ticket System is a powerful Helpdesk system that allows users to create tickets and get support from your staff. It comes with a built in knowledge base, so you can create detailed articles to give extra support. Create and restrict your staff to specific ticket categories, get notifications of newly created tickets and more. We offer great support and it’s very easy to use.

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Helpdesk2050 Ticket system

Helpdesk2050 Ticket system developed to offer your clients a great user experience, Clients can submit new Tickets and keep in touch with admin/agent of system. Also, when the support is done and a ticket is closed and give it priority. System is based on multi admin and multi agent.

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Users

Helpdesk2050 Ticket System

Helpdesk2050 Ticket System: A powerful ticket system that allows you to give the best support to your users. Create unlimited agents, guest tickets and more

Admin Panel Manage

Admin Panel Manage your system with the powerful admin create agents, restrict access announcement and more.

User Roles

User Roles A powerful user role system allows you to give access to specific members to various areas of the site


features
  • Multiple staff

    Multiple staff Admin can add more staff to support center. Staff can view the ticket that are on his/her department. Admin can view all tickets, change department of staff.

  • Email Notification.

    Email Notification. When a user open ticket, use will receive the ticket details and the staff on that department will get new ticket email notification.

  • Multiple Department

    Multiple Department Admin can add more departments. Staff can only view the ticlets that are based on their departments.

  • Client Area:

    Client Area: The client area gives your users a simple and intuitive way to create tickets in your system. Includes knowledge base article.